Shipping Policy

Kings Chrome Shop
7955 Torbram Rd Unit 7
Brampton, ON L6T 5B9
Phone: 416-388-5647
Email: info@kingschrome.ca

Order Processing

We make every effort to process and ship orders as quickly as possible. Processing times may vary depending on product availability, order volume, supplier availability, and the shipping location of the product.

Some products may be shipped directly from our suppliers or other fulfillment locations. As a result, items within the same order may arrive separately.

If a product is temporarily unavailable or requires additional processing time, we may contact you with an updated estimated shipping timeframe.

Shipping Methods and Delivery Times

Shipping options and estimated delivery times available at checkout may vary depending on your location, order size, product availability, and the shipping carrier selected.

Any delivery dates or timeframes provided by Kings Chrome Shop or the shipping carrier are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, weather, customs, border delays, supplier delays, transportation disruptions, or other circumstances beyond our reasonable control.

Shipping Costs

Shipping charges are calculated and displayed at checkout whenever applicable.

Shipping costs may vary based on the destination, package size, weight, shipping method, and other factors.

From time to time, Kings Chrome Shop may offer free shipping, discounted shipping, or other shipping promotions. Any such promotion may be subject to specific terms and conditions.

Carrier Delays and Lost or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier. Kings Chrome Shop will assist customers in addressing shipping issues where reasonably possible.

If your package is delayed, appears to be lost, or shows no movement for an extended period, please contact us at info@kingschrome.ca with your order information. We will work with the carrier or supplier, where applicable, to determine the status of the shipment.

Kings Chrome Shop is not responsible for delays or losses caused by circumstances outside our control.

Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If an order is returned to us because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply before the order can be reshipped.

Please contact us as soon as possible if you notice an error in your shipping information after placing an order. We will make reasonable efforts to accommodate changes before the order has shipped, but we cannot guarantee that changes can be made after an order has been processed or shipped.

Split Shipments

Orders containing multiple products may be shipped in separate packages or from different locations.

You may receive multiple tracking numbers and shipments for a single order. You will not necessarily receive all products in an order at the same time.

Damaged Packages

If your package arrives visibly damaged, please document the condition of the package and its contents, including photographs, and contact us as soon as possible.

We may require photographs, shipping documentation, or other information to assist with a claim or determine the appropriate resolution.

International and Cross-Border Shipping

For orders shipped outside Canada, the customer may be responsible for applicable customs duties, taxes, brokerage fees, import charges, or other fees imposed by the destination country.

Kings Chrome Shop does not control these charges and cannot guarantee the amount of any customs or import fees.

Customs clearance and border processing may also result in additional delivery delays.

Product Availability and Supplier Fulfillment

Certain products may be sourced from or fulfilled by third-party suppliers. Availability and processing times may therefore vary by product.

If we are unable to fulfill an order within a reasonable timeframe, we may contact you regarding the available options, which may include waiting for the product to become available or cancelling the affected item in accordance with our applicable policies.

Changes to This Shipping Policy

Kings Chrome Shop reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page and will become effective when posted, unless otherwise stated.

Contact Us

If you have questions regarding shipping, delivery, or your order, please contact us:

Kings Chrome Shop
7955 Torbram Rd Unit 7
Brampton, ON L6T 5B9
416-388-5647
info@kingschrome.ca